Did you know that learning and performance are affected more by positive feedback than negative? You learn more by hearing that what you are doing is right, than being criticised. Positive feedback is always given in ‘I-form’ and it is important to distinguish between person and behaviour. Positive feedback can be given publicly whereas negative feedback should always be given privately. Please, don’t make the mistake thinking it’s ok to give negative feedback in some situation. The same rule applies whether it’s at work, in school, a football team, raising your children, in the family or among friends. //Marianne


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